I've had my dell inspiron 8600 laptop for a year and a half now - and I love it (not as much as Bren or baby Seamus of course) but it is my favorite piece of tech. So when I noticed that the bezel was suffering from a minor stress crack, I sent them an email asking how to order a replacement part.

I was surprised when they refused to answer my question, and instead sent a repair guy to come out and fix it under the extended warranty. (Imagine the picture without the crack) Not only did they replace the bezel, but they replaced the entire plastic housing around the LCD. I've got that original clear plastic sticker covering the dell logo on the back side of the LCD. Just like new again!

And to think that I only got the extended because I was freaked about breaking the LCD. That was one warranty I don't regret. Dell is seriously focused on service.

Hmm, I wonder what model of Dell laptop I'll replace this dell laptop with next year?