Wow - the customers! The Sales! The overflow of Tech support from success!

Which means that this week I've been given the additional task of being the Tech Support guy. This isn't something I've done in nearly 10 years! But with so many customers spending so much, it's important that we provide them the level of support that they require. If that means that I have to take overflow support requests, I can deal with that.

Up until last week my memories of tech support were a bit vague on the details of the day-to-day job. They were more focused on the elation when I moved out of that to become a programmer.

Now that I'm doing it again - the memories are hitting me like a movie quality vietnam flashback. Not that I was ever there, but most people give blank stares when you say post traumatic stress syndrome.

I know I'll be able to do it - but in what condition will I be in by the end of the week ;-)